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The agreement

Terms of Use

Using this site and commissioning a piece from Paperfield means agreeing to the terms below.

Last updated: 4 September 2026

Using this website

This site describes the work of Paperfield and lets you get in touch. The images, text and designs on it belong to Paperfield and may not be copied or reproduced without permission. Prices and examples shown are for illustration; nothing on the site is a binding offer until we have quoted your specific wall.

Quotes and sample prices

The figures shown on the site and in the wall planner are 2026 sample estimates. A binding price is given only after we have measured your wall and agreed the style, palette and finish. A written quote is valid for 30 days unless we say otherwise.

Commissioning a piece

Each commission is bespoke and made for one wall. Once you approve the sample and overlay draft, that composition is what we build. Small, hand-made variations are part of the medium and are not defects. Colours may read slightly differently on screen than in the finished piece.

Deposit and payment

A deposit confirms your slot and covers materials; the balance is due on delivery or before shipping. We are a service studio — there is no online checkout. Payment details appear on the invoice we issue after your quote is accepted.

Delivery and installation

Within Ankara we deliver and level pieces over 100×100 cm at no extra charge. Elsewhere, pieces ship crated with a cleat mounted and a hanging guide. Any structural fixing into your wall — anchors into masonry, for example — is the responsibility of you or your contractor.

Cancellation and changes

Because every piece is made to order, cancellation terms depend on how far the work has progressed:

When you cancelWhat applies
Before the sample is approvedFull refund, less any materials already bought
After sample approval, before composingDeposit retained; no further charge
Once composing has begunCharged for work and materials to date
After the piece is finishedFull balance due

Force majeure — illness, weather that prevents a safe install, or events beyond either party's control — lets us reschedule delivery without penalty to either side. Reasonable changes requested before composing begins are usually free; larger changes may adjust the quote and the timeline.

Care and liability

We use archival board, lightfast gouache and a matte UV seal, and we tell you how to care for the piece. Kept out of direct, all-day sun and away from damp, a Paperfield piece lasts for many years. Our liability is limited to the value of the commission; we are not liable for damage caused by improper hanging or environment after delivery.

Contact

Questions about these terms? Write to hello@paperfieldstudio.com.tr or call +90 312 427 68 14.